Factory 47 Cycles at 4747 Citrus Drive, Pico Rivera, California.

Horrible customer service/appreciation. Drove 14 hours round trip for bars and "professional" installation. I watched the install video on you tube about 20 times and was very impressed by the attention to detail, that's the reason i decided to drive there and hopefully achieve that level of detail shown in the video. What i got was bars and a rush job on the install. 2 of the T27 screws were loose, half the snap buttons around the batwing weren't pressed in completely, greasy fingerprints all over the bike, the bars were dirty, the cables are sticky from where the stickers were previously (In the video they explain that they "dress the cables" and remove the stickiness and printing on the cables).... neither were done. Their merchandise "store" was non existent, its a metal shop with a few shirts on hangers.... Went for a ride today on my brand new 17 street glide special and now ive got a small leak in my front brake reservoir. I guess zip tying the controls to the top of the frame to prevent leaks (as in the video) during the install was probably ignored thus causing a leak that i didn't have before. I was told it was going to take around 6 hours for the install several times, but it was only about 3.... they rushed the job, and charged me about $175 an hour. Nice bars, that's about it.